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From April 2015 all GPs should give their patients online access to summary information in their records.

This is part of the drive to provide more GP online services to patients. It should give you more control of your health and well-being, especially if you are managing a condition that needs regular monitoring and frequent prescriptions.  If you wish, you can also request for someone else to have access to your GP record, please contact your practice who will be able to advise you on the best way to go about this.

How to get access to your Online Access Medical Records

The GP Electronic Health Record Viewing System, allows KCPCC to provide patients with a facility to view from 'todays date' your GP medical record securely over the internet from a computer - free of charge. The service is completely voluntary to the patient.  If you do not want to use it, your treatment will not be affected in any way. Ask at our reception for more details of this service.

What are the advantages for me?

  • You can choose to share your records with those treating you anywhere in the NHS.  You may also wish to share your records with family members
  • You can easily look up your list of medications and immunisations (known to your GP)
  • Accessing your record on computer will help you to understand and make better use of the information we hold about you
  • Access can help you discuss your health with health professionals caring for you
  • You can help to ensure that the information we hold about you remains accurate, up to date and complete

What information will I be able to see?

The system allows you to view the following areas of your GP medical record from ‘todays date’:

• Allergies and any bad reactions to medications
• Vaccinations and immunisations
• Medications

Are there any risks for me?

There may be something in your record that you have forgotten and do not want to be reminded about.

Can I alter the record?

If you think that information in your health records is incorrect or your need to update your personal details (name, address, phone number), approach the reception desk and ask for more information.    All requests will need to be put in writing. 

GP practices may not be able to the content  of any historic consultations, if the practice is unable to do so, than they will notify you.  If your request to have your records amended is refused, the record holder (GP) must attach a statement of your views to the record. If you are still dissatisfied, you can complain to the Information Commissioner (the person responsible for regulating and enforcing the Data Protection Act), at:

The Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 01625 545745

 Can I share the record?

You will be given secure log in details to access your record.  You should keep these safe and not share with anyone.  However if you want to share your record with other health professionals or people caring for you, including family and friends, you can print off details or show them the record online by logging on to any internet connected PC.  If you do print information from your record you must make sure you dispose of it securely. 

What about security?

Your information remains under the control of your GP as it does now. Like online banking you control viewing by using your Username and password. You will be responsible for keeping your log in details safe.

Logging off or a power failure will clear all the information accessed online from your computer system. Only the surgery permanently holds your information.  You are advised not to copy information to your own computer but to log on to the secure site each time to wish to access information as it will be up to date and secure.  Information may be printed and shared as you wish, but please ensure any paper copies are kept secure and disposed of securely when no longer required.

Will my data be passed to anyone else without my permission?

No. The Data Protection Act states that your personal data can only be shared with your permission.  Please see the Information Commissioners Office web-site for further information:

How do I get started?

  1. To be able to use the system you must have a computer with internet access.
  2. You will need to have a Patient Access account set up with the practice.  You will need to bring photo ID with you to register e.g. a passport, driving licence.
  3. We will contact you with the information you need to login.  You must remember these details and keep them secure. You will also be given some instructions about how to login and use the service.

Please note: Under the Data Protection Act 1998, you have a legal right to apply for access to health information held about you.  If you require access to historic information, please apply in writing to the Practice Manager (this is known as a Subject Access Request).  There may be a charge for this.

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