GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
We use a secure website called Systmonline which provides:
- Appointments Booking
- Ordering Repeat Prescriptions
- Change of Name, Address & Telephone Numbers
- Access parts of your GP medical record
Systmonline can be accessed here.
However you will need to register for the service (see below) before you can use it
The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app allows patients to manage any aspect of their healthcare all from one place.
For security reasons you must prove your identity to the reception staff who will then supply a registration document with personalised access code.
You can only apply in person and we require photo-ID for the person making the application or alternatively a birth certificate if no photo ID is available. Once a patient reaches their 16th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.