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Extended GP access service is now accessible 7 days per week. If you require an appointment on a Sunday please enquire with the reception team. These appointments will be at Forest Medical, Rosemary Street Health Centre, NG19 6AB.
Welcome to Kirkby Community Primary Care Centre
Newsletter “About PICS”
We are pleased to inform you that the Kirkby Community Primary Care Centre (KCPCC) is now being managed by Primary Integrated Community Services (PICS). PICS are a well-established and locally respected GP owned Nottinghamshire Company with strong clinical leadership and a history of high patient satisfaction.
Primary Integrated Community Services Ltd (known as PICS) is based at Ash tree Court in Nottingham and was established in 2008 and incorporated in 2013. PICS are a GP owned company with 160 GP shareholders and three consultant shareholders and was originally established to bridge the gap between primary, secondary and community care.
The company has evolved over time and now provide a wide range of services to five CCG areas across Nottinghamshire. In June 2014 PICS also joined up with Provider Medics (another smaller owned GP company in Mansfield and Ashfield). Dr Kelvin Lim (Clinical Director) and Alison Rounce (Managing Director) have been fully committed to supporting improvements in primary care and leading the organisational development over the last 10 years. PICS are supported by a Board with GP members as the majority.
PICS have formed positive and integrated partnerships with many different providers to ensure patients have continuity, consistent and “joined up” care across the health and social care sector.
PICS currently provide the following services; non-malignant palliative care services, respiratory care, care coordination, heart failure and atrial fibrillation services, community gynaecology and are subcontractors to the carpel tunnel and pain management services.
More recently PICS have taken on the management of Balderton Primary Care Centre in Balderton, Newark and latterly KCPCC in Ashfield.
In April 2016 PICS were inspected by the Care Quality Commission and have now publicised their report. Below are some quotes of outstanding feedback:
“Leaders were visible and supportive of staff both personally and professionally. Staff said they felt they could influence change and that managers worked collaboratively.”
“There was evidence of a highly motivated patient centred and supportive culture within the organisation” and “all patients and carers spoke with during our inspection were exceptionally positive about the service they received from staff.”
“All staff we spoke with liked working at the organisation and morale was high across all staff.”
The report will be published shortly. To view the report visit the CQC website at www.cqc.org.uk
Alison Rounce (Managing Director) says:
“We are delighted to have the opportunity to work with local GPs, local patients and other stakeholders with the aim of ensuring high patient satisfaction. We are aiming for minimum disruption to our patients, looking after our existing staff members and we will be continuing with business as usual. We are looking forward to working with the local PPG to find the best ways of moving forward.”
PICS will keep the local population up to date; by updating the website with information, regular updates in newsletters, displaying signs in the waiting area and recalling patients for reviews. Any changes will be communicated through these channels.